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Knowledge base
General
Welcome to OnCall Health!
5
A very important checklist to get started
Install or update the secure video client
Setting up integrated billing and direct deposit
Adding OnCall Health to your website
Introducing OnCall Health to your clients
Provider FAQ
8
Creating an online appointment
Creating a secure messaging session
Creating an in person appointment
Creating a group appointment
Creating an appointment as a coordinator
See all 8 articles
Client FAQ
7
OnCall Health mobile and desktop apps
Preparing for your online video appointment
Preparing for your secure messaging appointment
Preparing for your in person appointment
Preparing for a telephone appointment
See all 7 articles
OnCall Health apps
6
Provider: Mobile (iOS and Android) apps
Patient: Mobile (iOS and Android) apps
Provider: Mac desktop app
Patient: Mac desktop app
Provider: Windows desktop app
See all 6 articles
More Information
13
Unable to download the secure video client
Unable to install Secure Video Client (limited admin. privileges)
Allowing webcam and microphone access
Updating or downloading Google Chrome
Sharing secure file attachments
See all 13 articles
Dalton Associates
2
Dalton Associates: Provider Quick Start Guide
Dalton Associates: Client Quick Start Guide
Fleming Vigna Balmer
0
Hardware & Software Requirements
0
Online appointment booking
5
Setting up your online booking calendar
Sharing your calendar with a coordinator/admin
Setting your availability
Reviewing a new appointment request
Editing an online appointment booking request
Arete HR
7
Installer ou mettre à jour le client vidéo sécurisé
Créer un rendez-vous en ligne
Préparer votre rendez-vous vidéo
Impossible de télécharger le client vidéo sécurisé ?
Faire fonctionner sa webcam et son microphone sur Google Chrome
See all 7 articles
Hardware & Software Requirements
Hardware (i.e. webcams, laptops, etc.)
0
Help Desk Software
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